To actually solve it, you’ll need to use one of the methods below to change the folder class property. This will however not fix the actual issue and will not make the folders visible again on your smartphone or tablet. Looking at the available Views allows you to determine whether a folder is being treated as an IMAP folder.Ī quick way to see all your messages again is to set you view to “IMAP Messages”. The folders are not visible when you connect to your mailbox via Exchange ActiveSync on your smartphone or tablet or the Windows 10 Mail app.Right now, it is probably set to “Hide Messages Marked for Deletion”.
When you switch to the View tab and press the Change View button, you’ll see views that are specific for IMAP accounts even though you are now working with a pst-file or Exchange mailbox. You’ll see a “Filter applied” message in the bottom left corner of the Status Bar. You still don’t have Follow Up flags such as Today, Tomorrow, This Week, etc… for these imported folders. This has various negative side-effects, visual “glitches” and functionality issues such as More specific (and technical), the folder class property is set to IPF.Imap instead of IPF.Note. This issue happens because the export/import process maintains the IMAP folder properties which aren’t compatible with a regular pst-archive or Exchange/ account. You can either fix a single folder, a folder and its subfolders or your entire mailbox at once. Therefor, this guide also contains a script which you can run to apply the fix for you. Luckily, this can be fixed without any data loss but the process to do so via MFCMAPI is not for the faint of heart or when you have many folder to fix. 
When you’ve exported your IMAP mailbox or specific folders to a pst-file which you then later open in Outlook or import into an Exchange or mailbox, you may be shocked to see that these folders don’t contain anything.Īdditionally, when you configure this mailbox on a smartphone or tablet as an Exchange ActiveSync account, these folders may not show at all.
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